Copyright © 2010, AS/R Systems
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders
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Welcome to the AS/R Systems
Support Access Portal
A Support and Download site for
AS/R Software and Solutions
ATTENTION MAGIC WAREHOUSE™ CUSTOMERS!!
Click here for more details
Review release features of Magic Warehouse™ v.8
System Maintenance
Attention:  No system maintenance currently scheduled
To ensure compatibility, all documentation downloaded from this site is prepared in PDF format.
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Confidentiality Notice
The information provided on this site is AS/R Systems confidential information. Access to, and use of this confidential information is authorized only to AS/R customers entitled by contract to maintenance and support services from AS/R, and governed by the terms of each customer's applicable Software License and Support Agreement with AS/R. Any other access to, or use of AS/R confidential information, and the copying or disclosure thereof, is strictly prohibited.
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North American Sales
AS/R Systems Website: www.asrsystems.com
Notice of Inactivity
Once logged in, your portal session will be disconnected after 20 minutes of inactivity.
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USA Office - Doug Robertson
Phone:  847-955-0980
Fax:  847-955-1023
 
Canadian Sales - Don Robertson
Phone:  613-259-2622
North American Service
Field Service - Pete Taylor
Phone:  719-330-4491
 
GTA/Ontario - Smith Falls Tech Center - Dale Gray, GM 
Phone:  866-349-8685
Fax:  613-283-1340
 
Head Office
Phone:  847-955-0980, Doug Robertson (cell 847-421-0537)
 
After Hours:   per specific customer contract, contact Pete Taylor or Smith Falls facility
North American Parts
Smith Falls Tech Center - Dale Gray, GM
Phone:  866-349-8685
Fax:  613-283-1340 
 
Doug Robertson
Phone:  847-955-0980
Fax:  847-955-1023
Magic Warehouse Software Support Agreements (SSA)
General - Mike Thompson
For common issues - consult Support Web FAQs
Please email SSA events and support issues initially to mthompson@asrsystems.com
Emergency Contact Phone:  951-515-9456
 
Field Service - Pete Taylor
Phone:  719-330-4491
 
Head Office - Doug Robertson
Phone:  847-955-0980
Cell:  847-421-0537